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This article explains how to fix when iTunes keeps crashing on Mac. Several users have further said that iTunes freezes, fails to start up or quits unexpectedly. Users have stated that they began experiencing this after upgrading to the latest macOS version.
- As Mac OS X users, we have something to be happy about when it comes to app crashes and freezes: rarity. Typically you can work on your Mac for hours at a time without a single issue. However, a crashing app certainly can happen, leading to lost productivity, time and, worst of all, lost work.
- It is possible that Photos app on your Mac has not been updated in a while. As you have just updated to Catalina, the latest version of macOS. It is possible that macOS Catalina is interfering with the older version of Photos app. So, if you just update the Photos app to its latest version, the issue may get fixed.
The Mac Photos app works well for most users, but occasionally a variety of hiccups can be encountered when interacting with photo libraries, ranging from crashes, to hanging on Photos app launch, a failed import, thumbnails missing from an image library, pictures missing from a library that was imported, or even a completely empty Photos app. Open Photos app while hold down the Option key until you see the Library selection screen; 2. Click the iPhoto library and then click Choose Library, if you don't see the iPhoto library, click Other Library and continue; 3. Wait until the Photos app import the iPhoto library. A large photo library will take longer time to import.
If you are having this problem, this article offers troubleshooting suggestions:
Important note: Please try each step one at a time until you resolve your issue.
See other iTunes troubleshooting articles:
1. Restart your Mac. You can restart your Mac by going to Apple menu > Restart.
2. Force quit iTunes. Go to Apple menu > Force Quit and select iTunes and click Force Quit.
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3. Update the macOS software and iTunes on your Mac. Updating the macOS software will also update iTunes, if you are running macOS Mojave or later. To update your Mac, click System Preferences from the Apple menu, then click Software Update. This will check for updates. If there is an update available, click Update Now. You can also check the “automatically keep my Mac up to date” box. This will le you to automatically download updates in the future.
If you are running an older version of macOS software (macOS High Sierra, Sierra, El Capitan, etc), use the Mac Store on your Mac. Here is how:
- Open the App Store app
- Click Updates
- You will see a list of updates. If you see iTunes, click Update.
4. Start iTunes in safe mode. Here is how:
- Quit iTunes if it is open
- Press and hold the Command + Option keys
- While you pressing the keys, open iTunes
- You will see a message saying “iTunes is running in safe mode. Visual plug-ins you have installed have been temporarily disabled.” Click Continue.
- Is iTunes crashing in safe mode to0? Close iTunes and now open iTunes normally.
Postgresql client windows. 5. Restart your Mac in safe mode and run iTunes in safe mode. Doing so will help you diagnose problems with your Mac and iTunes.
6. Disconnect any peripheral devices (a printer, a microphone etc) that you recently connected from your computer. And try to use iTunes while they are disconnected.
Still having issues? The following tips are little more technical. Please back up before you continue.
7. Please complete the steps below:
- Quit iTunes to avoid conflicts if it is running
- In Finder, first , press and hold the Option key, and then click Go and Library
- This will reveal a folder named Library
- If you see the following files, move them to the trash (some of them may not exist):
Application Support/SyncServices
Caches/com.apple.iTunes
Caches/QCCompositionRepository-com.apple.iTunes.cache
Containers/com.apple.BKAgentService
Saved Application State/com.apple.iTunes.savedState https://treepeople857.weebly.com/blog/canvera-app-for-mac.
Caches/com.apple.iTunes
Caches/QCCompositionRepository-com.apple.iTunes.cache
Containers/com.apple.BKAgentService
Saved Application State/com.apple.iTunes.savedState https://treepeople857.weebly.com/blog/canvera-app-for-mac.
Try opening iTunes now. Is it working? If it is not working, then see the next tip.
8. Now again, quit iTunes and open the Library folder. And find a folder named: iTunes. Move this folder to the Desktop. Now open iTunes and test if it is working. If it is working, you may delete this iTunes folder. If iTunes is not working, put this folder back (overwrite the existing one).
9. Now again, one more time go to the Library folder. And find and open a folder named: Preferences. And find the files that start with the following strings:
com.apple.iTunes
com.apple.mobile.iTunes
com.apple.mobile.iTunes
Move them to the Desktop. Now you will see a folder named ByHost in this Preferences folder. Open this folder and find and move the same type of files to the Desktop.
Now try to open iTunes. Is it working? If it is working, your settings will be lost. If you do not like the results, you can out the files back from your Desktop.
Back up your library
Before following any of these steps, it's a good idea to create a backup of your photo library, even if you use iCloud Photos. You can use Time Machine, use a third-party backup solution, or copy the library to an external drive. By default, your photo library is stored in the Pictures folder within your home folder.
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Make sure that your software is up to date
Photos is part of the Mac operating system. You can avoid or fix many issues by running the most up-to-date version of macOS. Learn more about updating the software on your Mac.
Mac allow apps from anywhere. If you use RAW images in Photos, learn more about the digital camera RAW formats supported by iOS, iPadOS, and macOS.
If you have trouble migrating an existing iPhoto or Aperture library to Photos
You might see an alert message when you first open Photos or migrate an existing iPhoto or Aperture library. Learn what to do if Photos can’t copy or create a library.
If the Media Browser isn't showing your photos and videos
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Use the Media Browser to make images from your photo library available in other apps, like Pages and iMovie. The Media Browser shows only the contents of the Photos library designated as the System Photo Library. If you have more than one Photos library—and the one you're using isn't set as the System Photo Library—the Media Browser won't show its contents.
Follow these steps to designate the current library as the System Photo Library:
- Choose Photos > Preferences.
- Click the General button at the top of the Preferences window.
- Click Use as System Photo Library.
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If you're having other issues with Photos
If you're experiencing other issues—like missing or blank photo thumbnails, unexpected behavior, or if Photos won’t open—try to see if it's an issue with your library by following these steps.
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https://treepeople857.weebly.com/mac-apps-open-in-finder-window.html. Create a new Photos library and see if your issues persist:
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- Quit Photos.
- Press and hold the Option key while you open Photos.
- In the dialog that appears, click Create New.
- Give your new library a name, then click OK. Note whether Photos opens successfully with this new library.
To return to your main Photos library, quit Photos. Then open it again while holding the Option key, select your main library, and click Choose Library.
Alternatively, you can open Photos in another user account on your Mac and note whether Photos opens successfully.
If Photos opens with the new library, or in a different user account, it might mean that there's an issue with your library. Follow the steps to use the Photos library repair tool on your main Photos library.
Learn more
- Learn how to create and order print products like books or calendars in Photos with Project Extensions.
- Get help with iCloud Photos.